How do i contact the plastiq customer support team? This team will reach out via email and direct all messages to the email address associated with your Plastiq account. The email address is [email protected]. If you've received an email from Account Services, please reply to speak directly with a representative from that team.How much does plastiq charge to make payments? The standard fee for making payments with Plastiq is 2.85% for credit cards and 1% for debit cards. In addition to these fees, you may also have to pay cross-border fees and fees for faster processing times. Can I pay my mortgage with Plastiq?What is your review of plastiq? Their accounting is suspicious. Their customer service responses seemed rude and uncaring. Plastiq was a complete waste of my time. Need to wire money or pay a bill Don't use plastiq! I needed to do have money wired transferred from my account to my title agency for $3,500.What personal data does plastiq collect? Plastiq will specifically collect the following Personal Data and other non-identifiable information: Registration Information: When you register to use our Services, we collect Personal Data as necessary to offer and fulfill the Services you request.
Plastiq requires all account holders to set up two-step authentication (2-SA) when creating a new Plastiq account. You will need to provide a viable phone number for this step. The phone number can belong to a landline or a personal or work cell phone. Then, select your verification method: you have the option of having the code sent to you via
Once your phone number is verified, you will see the 2-Step Authentication switch display "ON". Sign in Using 2-SA. The next time you sign in using your email and password, you will be prompted to enter the 6 digit authentication code sent to your phone.