How do i get support from pen link support? Click the button and follow the directions to get the latest client. Running the software as directed will get you the support you need. You’ve been directed to this page by a Pen-Link Support Technician so that we may assist you with a support issue by remotely accessing your computer.What is the penlink project? The Penlink project is a two-lane highway with a separated path for people walking and on bikes, to support growth north of Auckland and offer increased travel choice. This proposed tolled road will be future proofed for four lanes if required, to support that growth, allowing for more reliable transport access to wider Auckland.Can penlink support technicians remotely access my computer? PenLink Support Technicians may need to remotely access your computer. Remote access is at your discretion and under your complete control with PenLink secured TeamViewer client. NEED REMOTE SUPPORT?Is penlink an essential service in auckland? In accordance with the Government guidance, all our monitoring and geotechnical investigations planned for the Penlink project are not seen as essential services and will be stood down while Auckland is currently at Alert Level 4. We will keep you updated.