What is pelican biothermal? ABOUT PELICAN BIOTHERMAL. Pelican BioThermal is a global leader in providing the life sciences industry with the most comprehensive suite of patented and award winning thermal protection packaging solutions for the safe transport of pharmaceuticals, clinical trials, diagnostics, tissue, vaccines and blood supplies.How do i contact pelican customer service? If your inquiry is for product purchase, please contact Customer Service at 310.326.4700 or Toll Free at 800.473.5422. Pelican Products, Inc. respects your "Web privacy" and will not share your information with any other company.Why choose printpeli biothermal? Peli BioThermal is a growth-oriented company offering the widest range of temperature-controlled, thermally-protected packaging, and asset management service solutions to the global life sciences industry.How can i remove myself from the pelican products email list? Pelican Products, Inc. respects your "Web privacy" and will not share your information with any other company. We will only use your information to provide you with periodic updates about our company or products. If you want to be removed from our email list, just send us an email saying "Please remove".