How do i contact parallels support? If you have a question about a Parallels product or need assistance, please visit the Support page at https://www.parallels.com/support/ and select the product you need assistance with. Check FAQ, search our rich KB, or contact Support using one of the methods under the Contact Support section.What is parallel 6? Parallel 6 is a provider of a cloud-based solutions that engages patients for clinical trials. Parallel 6, is an innovative SaaS provider of mobile enrollment & engagement solutions for clinical research & public sector organizations. Parallel 6 was acquired by PRA Health Sciences for $48M on Aug 9, 2017.What kind of support is available for parallels desktop? Parallels Desktop comes with 24/7 phone, chat and email support. Subscription licenses come with phone, chat and email support available for the lifetime of the subscription.Where are parallels offices located? Parallels has offices located throughout North America, Europe and Asia. For sales, please use the below contact information. Global Headquarters Seattle - USA. APAC Sales Headquarters - Singapore. London Office - United Kingdom. EMEA Sales Headquarters Munich - Germany.