How do i contact package concierge support? If you still need assistance please contat us via email at [email protected] or call 888-989-7225. Can I change my Username? To change your Username, Email Address, Phone Number or contact preferences please log in to your account in the Package Concierge resident portal.What is the concierge service? Our Concierge team acts as a customer gateway, empowered to field all incoming queries and address multiple client needs with single-contact resolutions. Our Concierge service is available 24/7, around the world, via all channels—Web, mobile, messaging platforms, and apps.What is the skypax shopping concierge service? Great service, an efficient & effective way for non-UK residents to shop the UK. Skypax is very reliable and they provide a fast service!!! I used the Skypax Shopping Concierge Service. They were very helpful and fast in purchasing the items for me. They were also fast in forwarding my items to Canada.How do i get in touch with american express concierge? How to contact the American Express Concierge Call 1-800-525-3355 to reach an American Express Concierge. For international collect calls, dial 954-473-2123. There is no service charge to use the concierge.