How many hours can you call back for overtime? Call-back overtime work is deemed not less than 2 hours (the minimum entitlement) in duration for pay or compensatory time (Title 5 United States Code 5542 (b) (1)). If a single call-back involves the employee for more than 2 hours, and the time is continuous, the employee must be compensated for actual time.When do you have to pay an employee for overtime? When an employee earns overtime (OT) pay the Fair Labor Standards Act (FLSA) requires that employees be reimbursed for this OT at one and one-half times their regular hourly rate, paid out at the time the hours are worked. Only Non-Exempt employees are eligible for overtime.What is the phone number for ourtime customer service? Call 1-866-727-8920. The OurTime team can be reached Monday through Friday 8 a.m. to 5 p.m. Central Time, and it doesn’t matter if you’re calling with an account question, a billing issue, feedback for the site, to report an suspicious user, or anything else.What can i do with my overtime report? Claim your overtime and forward your detailed report as evidence! Log leaves & absences such as illness, accident, vacation or other absences. You can also set up your vacation quota & credit (vacation bank), record vacation days taken and check your remaining credit and send it as a report.