Are you struggling to get a refund from opodo? Most of the complaints are from Opodo customers who report they have struggled to chase their refund because the customer service number is not clearly displayed on its website and call wait times are lengthy. There is no email option. Stanley Batchelor tried for four months to claim a refund for easyJet flights booked via Opodo.How does opodo work with travel suppliers? By using this Website to book products and/or services, you authorise Opodo to act as your representative during the process of comparison between Travel Suppliers and booking of products and/or services from the selected Travel Supplier and to make the payment for such products or services in your name and on your behalf, as required.How much does opopodo charge to change or cancel a reservation? Opodo’s customer service will help you through the process of cancelling or changing your reservation as much as they are able to. They will charge you an administration service fee of £25 per person to make changes or cancellations. In addition, the travel supplier may also charge you their own change or cancellation fees.
By this time we managed to find another phone number for Opodo customer services and managed to speak to someone who promised to resolve our issue and email us amended confirmation within 2-3 hrs. it has now been 48 hrs and we've hear/received nothing. Really disappointed with Opodo and would think twice about using them again!
I then tried the phone service – I could only find a valid contact for Opodo after going through all of my emails, as there is no contact available on the website or the app. 1st Phone conversation: In order to use my Flexible Product (i.e. being able to change my trip without extra fees until 24h preceding the original booking, which I paid