What is the warranty on ooze products? Ooze offers a Lifetime Warranty on the life of our pen battery products. Ooze offers a 1 year warranty on all other battery products from the date of purchase. Batteries within 60 days of purchase are fully covered and include free shipping.How do i contact ooze customer care? You can reach us at [email protected]. Our Ooze Customer Care office hours M-F 10AM-6PM EST.What is oozes return policy on vape pens? At Ooze, our goal is to provide you with the quality vaporizer pens and accessories that you deserve. If your product doesn’t live up to these expectations, we want to know. If you’re not satisfied with your purchase, we’re happy to offer a 30-day money back guarantee for any purchases made off Oozelife.com.How do i return an item purchased from ooze life? For any unused and undamaged Ooze product that was purchased from the Ooze Life website, simply return the merchandise and proof of purchase at your own expense via traceable mail. Once we receive your items and they pass inspection, we’ll issue your refund (minus shipping and handling). Note: Ooze is not responsible for lost or stolen packages.
You can contact us at [email protected] *Ooze Customer Service Care Hours are: Monday - Thursday: 10AM-6PM and Friday: 10AM - 5PM EST. FREE DOMESTIC SHIPPING ON ORDERS OVER $80 Wholesale Customers Sign Up Here