What does the ontario energy board oeb do? The Ontario Energy Board (OEB) sets transmission and distribution rates, and approves the Independent Electricity System Operator’s (IESO) budget and fees. The Board also sets the rate for the Standard Supply Service for distribution utilities that supply electricity (commodity) directly to customers.How do i contact ontario electricity support program? If you have any questions or concerns, you can reach us by: Hours of Operation: Monday to Friday, from 8:00am to 9:00pm ET. Phone: 1-855-831-8151. TTY: 1-800-855-1155 (TTY to TTY) Mailing Address: Ontario Electricity Support Program (OESP) PO Box 1540 STN B. Ottawa, ON, K1P 0C7. Email: [email protected] .Who regulates ontario energy? Our distribution rates and services are regulated by the Ontario Energy Board, an independent provincial government agency. Our Conditions of Service and documented policies define how we work with our customers and provide safe, reliable electricity.Are emails from the ontario energy board promoting covid 19 rebates? The Ontario Energy Board (OEB) has received complaints from consumers about emails that have been made to appear to be from, endorsed by or affiliated with the OEB on how to qualify or apply for government energy rebates related to the COVID-19 pandemic.