How do i get in touch with onlia? Call 1-844-472-7901 Tell us what happened. We’ll make sure that you’re taken care of. For non-emergencies or questions about existing claims, please email us at [email protected]. We'll get back to you within 1-2 business days.How do i make a claim with onlia? Our caring team will work hard to resolve your claim simply and fairly. Need to make a claim? Call 1-844-472-7901 Tell us what happened. We’ll make sure that you’re taken care of. For non-emergencies or questions about existing claims, please email us at [email protected]. How do i contact onlia for non emergencies? For non-emergencies or questions about existing claims, please email us at [email protected]. We'll get back to you within 1-2 business days. We're committed to making bad days easier.How does onlia sense work for customers? Roadside assistance for every customer: Through the Onlia Sense app, policyholders automatically access roadside assistance services without paying for an additional membership. Services are offered at a flat rate, including $79 each for a tire change, a jump start, and fuel delivery, for example.