How can convergent contact center solutions help your business? Convergent Contact Center Solutions can help support your customer acquisition function through effective integration of live agent, voice and web-based communications. Convergent can provide a broad range of sophisticated contact management solutions that will help you serve your customers better.How do i verify if the number calling me is convergent? If you would like to verify the number calling you is a Convergent number, or if you have any questions or concerns, please call us at 1-800-444-8485 or contact us through our online contact form to speak with a helpful representative. Receiving Calls in Error?How do i respond to a call from convergent outsourcing? If you want to respond to a call from our representatives, you may dial the Convergent number which called you initially or call our 1-800 number, 1-800-444-8485. If you’ve received a call from Convergent Outsourcing but don’t recognize any of the above phone numbers, that’s okay. There are additional numbers our representatives use.