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OfferUp has a consumer rating of 1.27 stars from 663 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about OfferUp most frequently mention customer service, phone number and several times problems. OfferUp ranks 408th among Marketplace sites. Service 108.
Great app!! Customer service needs work. Offer up is an excellent app. It’s very easy to use. It’s fun to use! Customer Service however— needs a little work as of December 2017. I had an issue with a paid for feature called “bumps” which put your items above other sellers ads so your items are seen first. It’s a really nice feature.
Before you contact us, please start with our FAQ page. We’ve probably already answered your question there. You can get in touch with Offers.com: Offers.com. 7801 N. Capital of Texas Hwy. Suite 300. Austin, TX 78731.