How do i contact ocado? Customer enquiries: Ocado Customer Contact Centre, 5:30am – midnight, 7 days a week. Call 0345 656 1234 or email [email protected] What is ocados mission? Our mission is to transform online grocery through cutting-edge technology and automation. Our unique retail experience and pioneering Ocado Smart Platform enable some of the world’s most forward-thinking grocery retailers to be the leaders in their markets. What is the Ocado Smart Platform?What is the ocado smart platform? Ocado Technology builds the Ocado Smart Platform (OSP), an end-to-end suite of ecommerce, fulfilment, and logistics solutions for smart online grocery businesses.Is ocado the worlds most innovative tech company? While many know UK company Ocado as an online grocery retailer, it's really one of the most innovative tech companies in the world. Ocado was founded in 2000 as an entirely online experience and therefore never had a brick-and-mortar store to serve its customers, who number 580,000 each day.
Ocado entered a partnership with Kroger in 2018, giving the grocery giant exclusive use in the USA of the Ocado Smart Platform - our end-to-end technology and automation solutions. These solutions will be underpinned by the rapid roll-out of 20 highly automated Customer Fulfilment Centres (CFCs) across the country in the coming years.