How do i contact oneill? O'Neill Website. Email: [email protected]. Phone: (855) 554-5930. Phone Hours of Operations: Monday - Thursday 7:00am - 5:30pm Pacific Time. Friday 7:00am - 4:00pm Pacific Time.How can oneil help you? Using a customer’s preferred communication style, O’Neil has the capabilities to manage the omni-channel distribution process and track the results of those actions. The tracking data can then be used to measure a campaign’s effectiveness in reaching the target audience.Why choose oneil customer communications? Your Digital Transformation and Omni-channel Solution. Modernize and transform your communications with O’Neil’s Customer Communications platform. Strengthen your customer relationships by communicating information relevant to each customer journey via their channel of choice.Why choose oneil ccm? O’Neil offers the most powerful CCM & CXM platform, enabling you to respond to each customer’s unique wants and needs. EVERY CUSTOMER IS UNIQUE. It’s time to communicate with them that way. O’Neil offers the most powerful CCM & CXM platform, enabling you to respond to each customer’s unique wants and needs.