How do i contact northpointe bank customer service? Please contact Northpointe Bank at (888) 672-5626 or at [email protected]. How much does northpointe charge for account fees? Account fees are generally low. Rates are competitive, but not quite at the top-tier. Northpointe reimburses ATM surcharges from other banks up to $15 per month. There’s only a single branch available for customers to visit.Is northpointe bank a good lender for mortgage rates? A lender's offered mortgage rates compared with the best available on comparable loans. Northpointe Bank earns 3 of 5 stars on this factor. Borrowers should consider the balance between lender fees and mortgage rates. While it's not always the case, paying upfront fees can lower your mortgage interest rate.Do i need to return my paper tax bill to northpointe? Northpointe Bank receives your tax information electronically so the bill you received is not needed by us to pay your taxes. We recommend you keep the paper bill for your records. If you are most comfortable forwarding that information to us please log into your Home App account and send us a copy securely via the Messages section of the portal.