How to contact night owl customer service? Call Night Owl Technical Support Technical Support can be reached at (866) 390-1303 8am - 12am Eastern Standard Time Please be near your Night Owl device and know your series/model number.How do i contact blacknight? Email [email protected] Our offices are open 9am to 6pm (Irish time), Monday to Friday. Customer service via telephone is available Monday to Friday during office hours. Technical support for existing clients is available through our support desk 24/7 or via email to [email protected] Already a Customer? Contact SupportWhere can i find support for my nightowl device? Everything you need is right here with self help tools. Support is always available on our technical support website at support.nightowlsp.com where you will find an extensive knowledgebase containing all the apps, tutorials and how to videos you need. Find your series / model number on your device support sticker.Does night owl ship free of charge? Free shipping on all Night Owl products in our web store (Free UPS Ground Shipping to Contiguous U.S. only. Does not include Alaska, Hawaii, Puerto Rico, or Canada) For easy access to support materials, such as installation guides, user manuals, FAQs, and instructional How-To Videos, please visit our Support Center.