What is nice incontact? NICE inContact makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE inContact provides the world’s #1 cloud customer experience platform, NICE inContact CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, AutomationHow much does the nicnice incontact app cost? NICE inContact offers over 400 different types of services available within bundled packages or a la carte. Their most popular product is the core package, which usually ranges in price from $90-$100 per user, per month depending on the specific features required.How can i get support for my nice solution? Our Support services help you get maximum value from your NICE solution: We make it easy for you to reach us in various ways. Our Customer Support Portal lets you open and track online Service Requests, view recent Service Requests for the entire organization, create customizable quick links and more.How do i contact nice uptivity? NICE inContact Customer Community. NICE Uptivity Workforce Optimization. U.S. WFO Support: +1 888.922.5526. 1 614.340.3346. International WFO Support: +1 614.340.3346.
A comprehensive product training video is available for those who are new to Agent for Salesforce.. The Agent for Salesforce offers the following features:. The ability to perform default and custom screen pops on any Salesforce object and any NICE inContact contact channel A medium, such as voice, email, and chat, through which a contact connects with an intended ...