How do i request information from new directions? For all other non-urgent requests for information in an accessible format, please email [email protected] . For translation or interpretation services, contact New Directions at the phone number listed on the back of your insurance card or at 800-528-5763.How do i contact new directions social care? If you wish to contact New Directions Social Care, please do so by using one of the follow sets of information. If you are a candidate looking to register with us please use our candidate registration page. View a map to our Cardiff office. View a map to our Swansea office. New Directions Recruitment Ltd is registered in England and Wales.What services does newnew directions offer? New Directions offers 22 services, serving children and families throughout New York State and beyond.How do i contact new directions for translation or interpretation? For translation or interpretation services, contact New Directions at the phone number listed on the back of your insurance card or at 800-528-5763. For all other non-urgent requests for language assistance, please email [email protected] . Let us know how we can show you that together is the way forward.