How do i log in to netsmart caremanager? Accessing Netsmart CareManager Go to https://caremanager.netsmartcloud.com using Internet Explorer (must be version 9 or higher), Firefox, Google Chrome, or Safari web browser. It is best practice to use Google Chrome. Logging In How can netsmart support help you? Our Netsmart support team is here to help you whenever, wherever. Whether you need to talk to a human or access our client portal, we’re available to solve your needs 24/7/365. Find resources that will help you with all of your Netsmart solutions: • Talk to a human through designated phone support numbersWhat does the sage netsmart help desk do? The Sage Netsmart Help Desk provides support for Level 1 and Level 2 issues related to Avatar and Provider Connect. Level 1 support is the first point of contact and includes initial identification and diagnosis of issues. They will resolve the issue or escalate to Level 2 based on documented processes and procedures.How can i get support from a care management agency? Our care management agencies are offering support services by phone, text, video visits, and more, and they are implementing a variety of resourceful ways to meet the needs of Members. Click here to make a referral for care management services or call 1-855-613-7659 to obtain assistance by phone.
Our pediatric care tools provide a single clinical record to simplify documentation, help manage claims, schedule your care team and connect with the rest of healthcare. Netsmart works to provide efficiencies and easy workflows, so you can do what you do best.