How do i contact direct remit customer service? Direct Remit Billing (DRB) Accounts: Customer Service:800-231-0193 Inmate PIN Debit Prepaid Phone Accounts: 24/7 Automated Payment System:888-265-1238 (Please reference Site ID 86) Inmate Trust Accounts: 24/7 Automated Payment System:888-988-4768 (Please reference Site ID 86)What should i do if my netcomm wireless device is not working? It is important to know that NetComm Wireless has no control over the network you use, please contact your Internet Service Provider (ISP) for initial assistance. If they confirm that the network and configuration of your product is as expected for your needs they will normally progress the issue with us.What is the phone number for connectnetwork support? 24/7 Automated System & Customer Support: 888-949-3303 Inmate Trust Accounts: (Note: Limited only to those facilities indicated elsewhere on ConnectNetwork.com) 24/7 Automated System: 888-988-4768 Other Issues:Whats new at casa systems netcomm wireless? This online area provides the latest downloads, guides and frequently asked questions designed to assist you. Casa Systems / NetComm Wireless are following the recently discovered vulnerabilities known as Ripple20. NetComm Wireless is aware of the recently discovered security vulnerabilities, Spectre and Meltdown.
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