How do i contact 7 1 1 in nj? By phone for general information. (609) 292-6500. If you are deaf or hard of hearing, please use 7-1-1 NJ Relay. Customer service representatives are available from 8:30 a.m. to 4:15 p.m., Monday through Friday. Pre-recorded general information is available at all other times. Direct phone numbers by topic.How do i make an appointment with a pision? When the day and time you have selected for making the appointment arrives, call the Division you have been assigned to. Please call once, and leave your name and telephone number. Someone will return your call as soon as possible. The phone numbers for the Divisions are listed below.How can i contact your customer service during the covid 19 pandemic? Our customer service lines have been very busy during the COVID-19 public health emergency. We recommend you email us your question or concern. Customer service representatives are available from 8:30 a.m. to 4:15 p.m., Monday through Friday. Pre-recorded general information is available at all other times.