The best ways to get in touch with Navient. All the best ways to contact Navient customer service: Phone, chat, email, Facebook, Twitter and more.
Customer service on Navient Twitter account: click here.
Customers can contact Navient on the company’s official Facebook page: Click here.
The address of Navient customer service or head office: P.O. Box 9533, Wilkes-Barre, PA 18773-9533, USA.
Customer service options, knowledge base, FAQ, self service and contact forms on the Navient website: Visit.
The email address of Navient customer service is: [email protected] .
Contact Navient by phone on: 888-272-5543.
Customer service hours of operation: Monday-Thursday: 8am-9pm ET
Friday: 8am-8pm ET.
TDD: 877-713-3833
FFELP and HEAL Student Loans: 888-272-5543
U.S. Department of Education Student Loans: 800-722-1300
Private Student Loans: 888-272-5543
For Military Service Members: 855-284-4879
For School Aid Offices: 888-272-4665