What does the national skills commission do for employers? The National Skills Commission surveys businesses to monitor recruitment conditions across Australia and provide insights into what employers are looking for. The National Skills Commission carries out research to identify workforce shortages at the state, territory and/or national level for around 80 occupations.What is the phone number for the national training complaints hotline? Phone: 13 38 73, Monday–Friday, 8am to 6pm nationally. The National Training Complaints Hotline uses the services of the Translating and Interpreting Service and National Relay Service.How do i contact the department of education or skills? For general enquiries, please use one of our online contact forms below or you can contact the department via the channels below. For departmental enquiries relating to Education, Skills or Child Care. For departmental enquiries relating to Employment or Employment related services.How do i contact the national customer service line? If you require assistance or wish to provide feedback, please contact your provider. You can also contact the National Customer Service Line. Phone: 1800 805 260 (free call from land lines)