The MortgageFlex Servicing Portal extends your customer service support to 24/7. The portal provides customer-friendly self-service support for the most common requests made to your customer service department. The information is presented in real-time and offers convenient access on multiple devices including web browsers, tablets, and phones.
MortgageFlex looks at Operational Efficiency as the number of loans closed per FTE per month. Some providers promote that they are around 1.0 to 1.2 closed loans per FTE per month. We have clients over 3 loans closed per FTE per month. That’s a reduction of the salary required to close each loan by 60+%. We've seen demonstrations of systems