What are the unemployment laws in montana? Applicants must meet the following three eligibility requirements in order to collect unemployment benefits in Montana: You must have earned at least a minimum amount in wages before you were unemployed. You must be unemployed through no fault of your own, as defined by Montana law.How do you contact unemployment? The best way to reach the Department of Unemployment Assistance (DUA) is by phone. Our main Call Center can be reached at (877) 626-6800 from 8:30 a.m. to 4:30 p.m., Monday through Friday. Multilingual call agents are available. Other UI phone numbers that may be helpful:Where is the unemployment office in helena mt? Helena, mt Office Details. The Montana Local Office Location in Helena: 715 Front Street Helena, MT 59620-1505. Residents in Helena, mt, can call (406) 447-3200, for immediate assistance with: mt benefits, mt State claims & Montana unemployment insurance.