Who do i contact for support with mix telematics? MiX Telematics Customer Support We are here to assist you to get the most from your MiX Telematics solution, our support team are on standby to help. North America Where does mimix telematics operate? MiX Telematics operates from various offices around the world. Please contact us by getting in touch with one of our offices located in a region near you.How does live mix telematics vehicle tracking work? Incredibly simple live mix telematics vehicle tracking implies you don’t really have the stress of manual process tracing vehicles, and it also lets fleet managers move on to more important and critical work. The MiX Telematics tracking hardware gathers the vital information of the vehicle and sends them to the control center in near real-time.