How do i contact metroplus health insurance? Contact MetroPlus MetroPlus Health Plan. 160 Water Street, 3rd Floor New York, NY 10038 Medicaid, Child Health Plus, Partnership in Care (SNP), MetroPlus Enhanced. 1-800-303-9626 TTY users: 711 Monday - Friday, 8 AM - 8 PM Saturday, 9 AM - 5 PM After Hours: 1-800-442-2560 MetroPlus Gold & GoldCare I and GoldCare II. 1-877-475-3795 TTY users: 711How do i contact the metroplus retention team? Call the MetroPlus Retention Team at 1-212-908-3300 for help. We are available Monday-Thursday, 8 AM - 8 PM; Friday, 8 AM - 6 PM; and Saturday 9 AM - 5 PM. For more information from the NYS Department of Health, click here. MetroPlus Health Plan is here to help.How do i renew my metroplus plan? If you need to renew your plan, we're here to help. Call us 24/7 at 1-800-303-9626 (TTY: 711). If you are a MetroPlus Medicaid and HARP member, you used to renew your insurance coverage with the Local Department of Social Services (LDSS)/Human Resources Administration (HRA).How many languages does metroplus member services support? The MetroPlus Member Services phone line is available Monday through Saturday, 8 a.m.- 8 p.m., in 13 languages, and we can arrange for an interpreter to help with many others. All told, our culturally sensitive staff is fluent in more than 40 tongues.
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