Any claims for a bike left on buses or on other Metro premises (i.e. shelters, transit centers, administrative building, parking lots, etc.) should be made to Metro at its administrative offices: 2222 Cuming Street, Omaha, Nebraska, 68102-4392, or ...
Contact Us. Our mission is to delivery quality customer service to our riders. Should you need route information or further assistance, please contact MetroLINK via one of the below options. Call (309)788-3360 to speak with a Customer Service Representative regarding MetroLINK or Bettendorf Transit services 7 days a week.
Customer Service Centre Hours (@ 25 Messenger Drive) Monday - Friday 7:30 AM - 7:00 PM Saturday & Sunday 10:00 AM - 5:00 PM Our facility is serviced "on demand" by routes 10 and 16; when you board one of these routes, simply tell the Driver that you want to go to Metrobus on Messenger Drive and he or she will turn off Kelsey Drive and bring you to our new building.
Our customer services are on hand by phone, email, Facebook, Twitter and at our travel shops. Lost Property. What to do if you have lost something on our services. Complaints Policy. View our Complaints Policy here. Private Hire. Let us transport your large group on one of our executive coaches. Christmas & New Year Opening Hours.