What is the email address for metrc? We look forward to hearing from you. [email protected]. Tel: 1-877-566-6506. Metrc LLC. 4151 S Pipkin Rd. Lakeland, FL 33811. What is metrc and how does it work? Metrc is a software tool used by licensed cannabis businesses to track and report cannabis activity in the regulated market. Metrc creates oversight for government regulatory bodies who are tasked with managing statewide cannabis programs.How do i get started with metrc training? All you have to do is complete the training course and you’re given your METRC application program interface (API). The training is relatively uncomplicated as well. In the beginning, the state conducted in-person training but has since made the switch to virtual sessions.Do i need additional hardware or equipment to access metrc? There is no need to purchase additional hardware or other equipment to access Metrc, but it can be helpful. Metrc’s primary focus is determining where cannabis plants and products are moving within a given state’s cannabis industry.