What is customer service technical support? A technical service representative is responsible for providing technical support to customers over the phone, through email, or in person. Support can be offered for hardware, software, or any type of mechanical device.What does meditech mean to you? meditech is the computer programme used by various hospitals for the complete documentation of the care. It is used by all the departments of the hospital not only nursing. It is the constant copmanion for the nurses as all your work are documented in this.What is customer service technology? Good customer service is the result of the right attention to strategy, business processes, technology, and people management. This seven-part series focuses on customer service technology and explains the what, why, how, and when of the technology.What is customer service system? Service system. A service system (or customer service system, CSS) is a configuration of technology and organizational networks designed to deliver services that satisfy the needs, wants, or aspirations of customers.