How do i contact mazak customer support? For service or part related requests and/or questions for the US, Canada, and Mexico regions, please contact the appropriate Customer Support department. Please refer to our Contact Directory. For Parts support, please call 888-4MAZAK1 (888-462-9251) or email [email protected]. How do i get service from a mazak laser expert? If you need phone support or service from one of our laser experts, we’re here when you need us. To request service for your Mazak laser, refer to our Service Support Process guide. Service Support Process. Contact Us: Phone: 1-888-MAZAK-US (629-2587) Email: [email protected]. Support Hours: Monday - Friday from 6:30AM to 10:30PM CSTWhat is the warranty on my mazak machine? Mazak machines carry a comprehensive 2-year parts and labor warranty that includes operator training and much more – in addition to no-charge technical phone support and software upgrades for the life of each machine.How does service mazak work? Service Mazak provides 24 hours, 365 days a year access to a team of technical support engineers via dedicated contact channels. Based within the service office of Mazak's European headquarters in Worcester, the breakdown team coordinates the daily activities of over 30 field-based specialist breakdown engineers across the United Kingdom.
Technical Center Introduction of Technical Center: In 2013, Yamazaki Mazak Vietnam opened its technical center and showroom, which strongly supports and enhances the company’s before and after sales service, providing our valued customers full services ...