Why choose maxmaxcontact? MaxContact has become one of the fastest growing contact centre specialists in the UK, going from strength to strength. We are so confident we can provide a better overall solution that we offer free trials and currently have a 97% uptake rate against existing solutions.Is maxcontact suitable for a bpo? Though form our point of view a BPO is one client for us, they might need 5 separate systems because there clients require it. MaxContact is suitable for sites from 6 – 1000+ users, with clients around the world in all sectors including BPO’s, financial services, utility providers and many more.Why choose maxcontact for your dialler platform? MaxContact are currently working with us on the deployment of a new dialler platform to our Telesales operation. The support from them has been excellent and the dialler solution itself is absolutely first rate. I am very pleased indeed with our decision to go with this company.How to display the extension with max contact in epm? PJSIP extensions are displayed in EPM Extension Mapping as <extension-x> where x is max contact in “endpoint manager ->extension mapping”. Now going forward, this will be valid even if you have max contact of 1 which means the endpoint will display the extension as <x-1>.
Changing your contact centre solution is a big decision because they often become the heart beat of your organisation. Currently hosted in Microsoft Azure we excel in Security, Resilience and Compliance. With ISO 27001 Accreditation & G-Cloud Certification, you can be confident in partnering with MaxContact.