How do i contact the massachusetts bay transportation authority? Massachusetts Bay Transportation Authority. Human Resources Department 10 Park Plaza, Suite 4810 Boston, MA 02116. Phone: 617-222-5855 Email: [email protected] Is the mbta part of the massachusetts department of transportation? Massachusetts Bay Transportation Authority. The MTA was replaced in 1964 with the present-day MBTA, which was established as an inpidual department within the Commonwealth of Massachusetts before becoming a pision of the Massachusetts Department of Transportation (MassDOT) in 2009.Who is in charge of the mbta? The MBTA is overseen by 2 governing bodies—the Massachusetts Department of Transportation (MassDOT) Board and the Fiscal and Management Control Board (FMCB). Stephanie Pollack is the Secretary & CEO of MassDOT, and Luis Manuel Ramírez is the General Manager & CEO of the MBTA.How do i contact the mbta transit police? The MBTA Transit Police (TPD) is a civil service police department with full police powers within the cities and towns in the MBTA’s service area. If you need to report an emergency, dial 911 or call 617-222-1212. You can also report emergencies anonymously with the See Say App on your iPhone or Android device.