Do you have a symbiotic marketing and customer service relationship? The need for a symbiotic marketing and customer service relationship is only more important now, with consumers increasingly turning to social media as a way to communicate with businesses. In fact, social media is most customers' preferred method of contacting a brand -- preferable to live chat, email, or the phone.How do marketing agencies personalize emails? Many agencies use specialized software that allows personalizing emails by name, content, and graphics, as well as video marketing. A commitment to a quality template design will differentiate your email from the thousands of others your audience receives. How Do We Determine Which Agencies Will Be Listed on Our Website?How can marketing and customer service work well together? Both teams have a lot of insights to offer the other about how they capitalize on the work the other does in order to get their job done. For example, Marketing could pass along to Customer Service the blog posts that are the most popular, so they could share valuable insights with customers.