What does magic stand for? The authors have based the book on their customer service training program MAGIC which stands for M ake A G reat I mpression on the C ustomer. But once you’re inside the book, you’ll discover they have attached a different and more meaty meaning to the same acronym.What is magic in customer service? The conversations your employees have with customers every day. The authors have based the book on their customer service training program MAGIC which stands for M ake A G reat I mpression on the C ustomer.What does the acronym g stand for in magic? The authors have based the book on their customer service training program MAGIC which stands for M ake A G reat I mpression on the C ustomer. But once you’re inside the book, you’ll discover they have attached a different and more meaty meaning to the same acronym. G — Get to the Heart of the Matter: Listen and Ask Questions.How can magic help your business? Develop your associates’ ability to deliver exceptional service to every customer—external or internal. Whether that interaction occurs in a contact center, an office, a retail establishment or in a customer’s home, MAGIC addresses your unique phone and face-to-face contacts.
S.M.I.L.E. Acronym help! 02-27-2007, 02:30 PM. I have a friend applying for a different job at the resort, and needs to know what S.M.I.L.E. stands for again. CM used to have a card w/ Tinkerbell on it, but can't find it anywhere! Just found the S.E.R.V.I.C.E. one though. I know someone has the card and or knows what it stands for!
The conversations your employees have with customers every day. The authors have based the book on their customer service training program MAGIC which ...
Let’s go back to where we started: MAGIC – the acronym stands for Make A Great Impression on the Customer. Making a great impression is, after all, the purpose of the 33 Points. And, you can use this list to assess the quality of your customer interactions.