How do i download and install respondus lockdown browser? Installing Respondus Lockdown Browser. To install Respondus Lockdown Browser on your system: Download UALR’s installer for Respondus Lockdown Browser. Then you’ll need to select the operating system on which Respondus Lockdown Browser will be installed: If you are using a computer that uses Windows, click the Windows icon.How do i troubleshoot issues with lockdown browser? The Windows and Mac versions of LockDown Browser have a “Help Center” button located on the toolbar. Use the “System & Network Check” to troubleshoot issues. If an exam requires you to use a webcam, also run the “Webcam Check” from this area.How do i get help with live chat in lockdown browser? Live chat help is available within LockDown Browser when using the webcam proctoring feature (sometimes called Respondus Monitor). Chat agents can assist you with pre-exam issues related to the webcam and microphone. Live chat is accessible from several places in LockDown Browser:Does lockdown browser for ipad support respondus monitor proctoring? Resolved - A fix is now available in the Apple Store with LockDown Browser for iPad version 9.1. Investigating - A recent change in Canvas is currently preventing students using LockDown Browser for iPad from starting an exam that requires Respondus Monitor proctoring.
Log-out and close Lockdown browser. Troubleshooting Lockdown Browser. If you experience problems with the Lockdown browser, visit Respondus Technical support, Knowledgebase: Respondus LockDown Brower > Student Support FAQ for more information.