Quick Asked: Lockdown Browser Customer Service?

Last update: 04 May, 2024 353 Views

Is lockdown browsers help center available? LockDown Browser’s “Help Center” is currently unavailable, and there is no Live Chat support for students taking exams that require Respondus Monitor. “Allow access to specific external web domains” option is currently not supported. “Google Chrome OS can’t open this page” error will occur.

How do i get help with respondus lockdown browser? Chat agents can assist students with pre-exam issues related to the webcam and microphone. Click the the "Need More help?" button. You can also open a ticket directly with Respondus support. Please make sure your version of Respondus Lockdown Browser is up to date. See → How do I update Respondus Lockdown Browser?

What happens if i use lockdown browser during an online exam? When LockDown Browser is used during an online exam, you are unable to go to other URLs, switch applications, take screenshots, copy questions, or print. Instant messaging and email applications are also disabled. Instructors may require the use of LockDown Browser for HuskyCT exams.

Can i use lockdown browser with a webcam? Respondus LockDown Browser Using a Webcam (Respondus Monitor) You may be required to use LockDown Browser with a webcam, which will record you during an online, non-proctored exam. (The webcam feature is sometimes referred to as “Respondus Monitor.”)

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