How does the local government social care ombudsman work? Most local authorities have an established complaints procedure which you need to follow. The Ombudsman cannot consider your complaint until you have completed this process. In June 2017, the LGO became the Local Government & Social Care Ombudsman (LG&SCO). Complaints about social care represent the largest category of work for the service.How do i contact the ombudsman? An Ombudsman listens to resident’s concerns, provides information and assistance when requested and will investigate and resolve complaints related to care or personal rights. Contact the Long-Term Care Ombudsman at 800-640-4661. Concerns about the quality of care provided to residents in long-term care facilities. Resident rights issues.What does the lgsco ombudsman do? Change of name reflects the Ombudsman’s activities In June 2017, the LGO became the Local Government & Social Care Ombudsman (LG&SCO). Complaints about social care represent the largest category of work for the service. Education and children’s services also attract many of the complaints received.Is there an ombudsman for local authority tenants? There are some complaints from local authority tenants that could be considered by the Housing Ombudsman, the Local Government and Social Care Ombudsman (LGSCO) or both Ombudsman. See our fact sheet for more information on these complaints.
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Michael King, Local Government and Social Care Ombudsman, said: “Bin collection is one of the most frequent and obvious interactions residents have with their councils, and every day thousands