Quick Asked: Livehelpnow Contact Us?

Last update: 02 May, 2024 97 Views

What is livehelpnow and how does it work? LiveHelpNow is a help desk software platform for live chat and customer service. It provides a host of features for better all-around service. LiveHelpNow’s live chat tool lets you collect customer feedback from your website visitors and send targeted messages and recommendations.

Is livelivehelpnow right for my call center? LiveHelpNow’s help desk software is perfect for call centers of all sizes. Even if your call center represents more than one brand, there is no limit to the coverage our platform can provide.

How do i categorize support tickets in livehelpnow? Your LiveHelpNow helpdesk console will give your staff the ability to create tags and associate keywords with those tags. When a particular topic is identified by the software, the chat session or email support ticket will automatically be categorized with the appropriate label. Categorization can also be done manually by your staff.

What are livelivehelpnow surveys? LiveHelpNow’s Pre-Chat and Post-Chat (Support Ticket) Surveys will help your team identify what they are doing wrong, and more importantly, what they are doing right! Then you can utilize any collected insights and consumer feedback to optimize your customer service plan.

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