How do i reset the lighthound light system? You can reset the light system by taking the following steps: Unplug the power cord completely from the LightHound. Make sure the power cord is still plugged into your power source. Press and hold the power button. While still holding the power button, plug the charge cable into the LightHound.How do i contact lighthouse 360 customer care? Our incredible Lighthouse 360 customer care team is accessible by phone or email. Contact us with any questions, comments, or ideas so we can ensure your experience is a great one. We are available to chat Monday-Friday, 8am - 6pm EST. Call Us 855-886-5748 What colors does lighthound come in? Bright solid color modes make your pup loud and proud out on the road or in the yard. Cycle between red, yellow, magenta, blue, purple, pink, green, or cyan to give your dog the right glow. LightHound uses our patented technology to ensure your buddy is ultra-bright and ultra-visible, use after use, even when the battery gets low.How do i know when my lighthound is fully charged? When fully charged, the solid red charge indicator will turn green. My LightHound won't charge. Lithium batteries that sit unused for long periods can decay and the cells stop functioning to recharge properly.