How do i contact lifesure customer care? If you have any concerns or need further assistance, please contact our Customer Care Champion by calling 01480 278 542 or email at [email protected]. To learn more visit Customer Care Champion.What are the working hours of lifesure? Our office is open Monday to Friday, 8.00am-8.00pm and Saturday, 8.00am-12.00pm Many customers are able to send us a secure message via MyLifesure. Login here. We're based at 3 Fenice Court, Phoenix Park, Eaton Socon, St Neots, Cambridgeshire, PE19 8EW.Where is lifesure based in cambridgeshire? Login here. We're based at 3 Fenice Court, Phoenix Park, Eaton Socon, St Neots, Cambridgeshire, PE19 8EW. Providing exceptional service is our priority at Lifesure which is why we have a dedicated Customer Care Champion who is focused on putting our customer’s needs first and improving the customer experience.