What is kommunicate and how does it work? And Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software for proactive, real-time, and personalized support. The amount of customer service queries is ever increasing. That is why AI becomes extremely important.How can kommunicate help your customer service team? By shifting customer requests to Kommunicate chat, we automated many of the repetitive tasks that our customer service team performs daily. We have been able to automatically contain 60% of incoming customer service requests for Epic Sports. We were able to see a 20% dip in customer service request escalations in a few months using Kommunicate.How has kommunicate changed your business? After using Kommunicate, we saw an increase of 980% in customer conversations. The chatbot-based automation does a lot for us - trigger a conversation, resolve customer queries, and even generate business opportunities that we can redirect to our sales executives.How much does it cost to use kommunicate? Kommunicate pricing starts at $40.00 as a flat rate, per month. They do not have a free version. Kommunicate offers a free trial. See additional pricing details below.
GET IN TOUCH WITH US Work Junction, B-92, South City I, Gurugram, Haryana- 122001 (India) Phone: 9871569300, 9953834771 Email: [email protected] Website: www.vekommunicate.com