How can kepro help protect my medicare rights? The free of charge services that they provide to protect Medicare rights include: KEPRO can contact your provider on your behalf and advocate regarding your concerns. Medicare beneficiaries may contact KEPRO to file a complaint and a KEPRO physician will review the case to determine if the proper care was provided.How do i contact kepro medical services? General Medical Information [email protected] Medical Form FAX Numbers Bariatric, Inpatient, Inpatient Rehab Under 21, Organ Transplants Outpatient Surgery 844-633-8427 Imaging/Radiology, Laboratory Cardiac & Pulmonary Rehab, Durable Medical Equipment, Orthotics and Prosthetics 844-633-8429How do i appeal a discharge from kepro? This form tells you how to appeal the discharge. If you call Kepro for an appeal, Kepro’s doctor will look at the medical record to see if you should stay in the hospital. You do not have to leave the hospital. You do not have to pay for the extra days in the hospital while Kepro reviews the medical record.Where can i find my kepro case id? The Case ID was provided to you by a Kepro employee during the initial appeal notification call and can be found on the Appeal Documentation Request faxed to you, highlighted in the sample below.
Contact Details. Details for KePRO Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) Organization Name: KePRO Organization Description: Complaints about quality of care, and filing an appeal or complaint. A federal government website managed and paid for by the U.S. Centers for Medicare & Medicaid Services
Medicare beneficiaries may contact KEPRO to file a complaint and a KEPRO physician will review the case to determine if the proper care was provided. Discharge Appeal Services – If Medicare Beneficiaries are not ready to be discharged from a hospital, skilled nursing facility, home health agency, or hospice, they can file an appeal.
888-317-0891 For South Dakota, KEPRO’s toll free helpline number will be changing to 888-317-0891. To ensure your Medicare beneficiaries are able to contact KEPRO to make timely appeals, please update the notices you provide them with the correct phone number in your region and start providing this number to beneficiaries beginning June 8, 2019.