How do i contact the journeycare team? Please contact a member of our Quality team at 1-844-6-JOURNEY or via email. You may also voice your concerns anonymously by contacting our Anonymous Compliance Hotline at 1-800-401-8004 (Spanish 1-800-216-1288), or via email and website. Do you have a comment or question for someone on the JourneyCare Team?Why work for journeys customer service? Our customer service team is essential to Journeys’ success by being a primary point of contact for our internal and external customers. This inbound call center employs people who can provide a great customer experience through problem solving and resolution skills, leaving a lasting impression with our customers.What are the hours of operation for journey? We are available 24 hours a day, 7 days a week to answer any questions you may have about the services we provide. Call us day or night at 1-844-6-JOURNEY, or request a call from us by filling out the form below.What does a journeys team member do? Many Journeys team members who started their careers in customer service have been promoted into other roles and departments within the home office. Start your day by providing development and support to your team of customer service agents.
615-367-7000 For Customer Service positions, you can call our corporate switchboard at 615-367-7000. Let the operator know you applied for Journeys customer service and would like to check the status of your application.