How do i contact jagex customer service? Contacting Jagex Ltd.: General Information. Jagex Ltd. does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Jagex Ltd. one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know.Where is jagex located now? In December 2011, Jagex finished preparation of a full move to a consolidated HQ in Cambridge's Science Park. The building was more than double the size of their old office. In 2012, Jagex opened a small office in California, with former Rockstar Games developers staffing it.When did runescape become jagex? Jagex formally acquired the Jagex name from Andrew Gower in 2001. RuneScape grew dramatically; one year after its release over a million free accounts had been registered. The game was originally supported by advertisements, however, the dot-com bubble meant that there were fewer advertisers.What charities does jagex support? In November 2014, Jagex reopened the Well of Goodwill to support 3 new charities: AbleGamers, DonateGames, and YoungMinds. RuneScape is a fantasy MMORPG released in January 2001 by Andrew and Paul Gower. It is a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.