Quick Asked: Jackthreads Customer Service?

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Last update: 13 Apr, 2024 248 Views

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JackThreads Weaves Social Media Into Customer Service

JackThreads, a men’s flash sale company, has tackled this business opportunity by making social media a key part of its customer service strategy. Since the eTailer’s inception in 2008, the total number of Facebook and Twitter ...

How JackThreads Realized It Was Treating Customers Like

The result is a JackThreads that revolves around a new service called TryOuts, which launches on May 25 after weeks of private beta testing. Customers who go to JackThreads won't be able to buy

How JackThreads Brought Social Media in the Contact Center

We were able to build-in an aspect of our contact center team and cross-train 20% to 25% of our staff to handle social media in addition to a synchronistic channel like live chat or phone.” JackThreads looked at the social experience as a whole, beyond just having a dedicated customer care contact handle.

JackThreads Reviews 19 Reviews of Jackthreads.com

JackThreads has a consumer rating of 2.89 stars from 19 reviews indicating that most customers are generally dissatisfied with their purchases. JackThreads ranks 130th among Men's Clothing sites. Service 2. Value 2. Shipping 1. Returns 1. ...

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