How do i contact ics support? To contact us, select the appropriate option below based on your needs or call our support line. Phone: (516) 766-2129. Fax: (516) 763-1017. Email: [email protected]. Remote Support / Screen Connect. Support Inquiry. Cloud Access REquest.Who is the ceo of ics? Hans-Jörg Tittlbach has led the group of companies since 2013, based on passionate IT consulting and many years of top management experience in the international distribution of IT and communications services. Tittlbach initiated decisive impulses that sustainably strengthened the market position of the ICS Group in the digital age.What is the ics group? The ICS Group (ICS) develops and implements solutions for the digital transformation and automation of business processes in the supply chain - end-to-end.