How do i contact the ice ngx market operations team? The ICE NGX Market Operations team provides ICE NGX clients with customer service and support 7 days a week and is the first line of support for your customer service needs. For after-hours/on-call support for delivery issues please contact the operations team at 403-974-HELP (4357).What is iceice ngx? ICE NGX, headquartered in Calgary, Alberta, Canada, provides electronic trading, central counterparty clearing and data services to the North American natural gas and electricity markets.What is ice ngx qccp? ICE NGX is a Qualifying Central Counterparty (QCCP) as jointly recognized by the Bank of Canada and the Alberta Securities Commission. ICE NGX generates price indices from fixed price contracts traded in ICE NGX markets.What is the ice ngx power auction system? The ICE NGX Power Auction System is another independent system operated by the Market Operations group which allows for the auction of customized electricity products.