Who are icare and what do we do? Find out more about who we are and what we do. At icare, we deliver best in class insurance and care services to the businesses, people and communities of NSW. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.How do i provide feedback or make a complaint about icare? To provide feedback or make a complaint without any recrimination please complete the online form/paper form below or alternatively contact us on (02) 9119 8727. I f you would like a member of our iCare team to contact you about the feedback you have offered, please provide your name, email address and contact phone number.What is icares new workers insurance claims service? On 1 January 2018, icare introduced a new workers insurance claims service model to deliver a fairer, sustainable workers compensation scheme that provides a better customer experience. Working with icare, we have a shared focus on delivering customer-centric services and outcomes for workers and employers.What is in icares annual report? Our annual report outlines what icare has achieved over the financial year. We also explain how we have managed our resources to achieve our purpose of delivering best in class insurance and care services. icare produces a range of publications that demonstrate our values and breadth of work in the NSW community.
icare insures more than 284,000 NSW employers and their 3.4 million employees. With more than $32 billion in assets, we are one of the largest insurance providers in Australia.