What is the role of hri? Health Research Incorporated (HRI) contributes to the health and well-being of the people of New York State by complementing and enabling the strategic public health goals of the New York State Department of Health (DOH), Roswell Park Cancer Institute (RPCI), and other health-related entities.How can i contact hrci for support during the transition? Thank you for your patience as we transition to our new platform. HRCI continues to evolve and innovate both its products and technology to better serve you. If you need one-on-one assistance, please contact us at +1 571.551.6700 or by email at [email protected]. We look forward to serving you!